Technology
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You will provide Tier 1 support for Avid Editorial clients in the Los Angeles Area and beyond through phone, email and in-person interactions, as well as work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and securities requirements.
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We are seeking an experienced IT Manager to join our Los Angeles based team. The IT Manager will lend support to all users with any issues that arise as well as being the central point for the coordination, management, and execution of all IT-related matters for the entire agency. This position is required to be onsite full-time.
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We are seeking a user-focused IT Help Desk Technician to join our team. As the first point of contact for end user issues, you will provide efficient and effective support. Your responsibilities include triaging and troubleshooting problems, resolving issues, escalating issues where needed and ensuring timely solutions to maintain a smooth technology experience. You must be a curious, patient, customer oriented, effective communicator.